Customer Service Trainer, Speaker & Author

Specializing in the people side of customer care since 1986


Dear Friends,
We lost Barbara in March of 2017. May she rest in peace.
We will remember her as a mother, sister, friend and teacher.

Two popular modern fables books about living mindfully
Ideal as customer service book club selections
by Barbara Burke

Barbara Burke’s short, easy-to-read workplace fables offer readers age-old wisdom and simple tools for being happy and successful at work and in life. These insightful tales full of inspiration and wisdom help customer service professionals deal more easily their challenging jobs. Both books are ideal selections for book clubs, team meetings, and brown bag lunch and learn events.

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Barbara's Talk Time Tips