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Seminars that Motivate, Inspire & Empower Customer Service Professionals
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2012 Public Events
Webinars
Principles of Intentional Coaching™ for Contact Center Supervisors: The common sense alternative to reactive firefighting.
Toxic Talk in the Workplace:
How to stop it. How to prevent it.
Webinar Option: Pick Your Topic. Pick Your Date.
Workshops
Supervisor Workshop
Intentional Coaching Boot Camp
May 9 & 10, Minneapolis
On-site Intentional Coaching Training for Customer Service Supervisors
Workplace Wisdom Break
Workplace Wisdom Break Tool Kit: Features
Top 12 Ways Supervisors use Workplace Wisdom Breaks to make a difference
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the
NAPKIN
the
MELON &
the
MONKEY
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What Would Isabel Do?
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Creative Use of NMM
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Barbara Burke & Associates, Inc.
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