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Barbara Burke
Customer care expert > author > speaker
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    • Seminars that Motivate, Inspire & Empower Customer Service Professionals
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  • Webinars
    • Principles of Intentional Coaching™ for Contact Center Supervisors: The common sense alternative to reactive firefighting.
    • Toxic Talk in the Workplace:
      How to stop it. How to prevent it.
    • Webinar Option: Pick Your Topic. Pick Your Date.
  • Workshops
    • Supervisor Workshop
      Intentional Coaching Boot Camp
      May 9 & 10, Minneapolis
    • On-site Intentional Coaching Training for Customer Service Supervisors
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    • Workplace Wisdom Break Tool Kit: Features
    • Top 12 Ways Supervisors use Workplace Wisdom Breaks to make a difference
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    • Synopsis
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Workplace Wisdom Webinars

Upcoming Webinars

  • Principles of Intentional Coaching for Contact Center Supervisors
    The common sense alternative to reactive firefighting.
    May 17, 2012
  • Toxic Talk in the Workplace
    How to stop it. How to prevent it.
    June 21, 2012

Topics

  • New Webinar Option

    • Pick Your Topic. Pick Your Date.
  • Comments from Webinar Attendees.

    "Love Barbara’s calm and genuine demeanor – super."

    "Barbara was very energetic and I felt like she was specifically talking about the call center I work in. She is an excellent speaker and she gave me some great ideas on coaching. I would definitely attend another seminar that she does."

    "Wow! Thanks for sharing, Barbara. We’re still talking!"

    "I thoroughly enjoyed the webinar. One of the best ones that I have attended."

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© 2012, Barbara Burke & Associates, Inc. All Rights Reserved.