Training for leaders who want to make a difference
Mini-workshops delivered to your conference room
No time or budget to train your supervisors? A practical, hassle-free solution
Guaranteed to recharge, refresh and rev up your leadership team
As a manager you know that a well-trained, fully-engaged team of supervisors is your ticket to success. While your leadership team has mastered the technical side of their job, they often lack the crucial soft skills required to bring their teams’ performance to the next level. These mini-workshops delivered straight to your conference room are facilitated by Barbara Burke, an expert on engagement skills training.
Business Benefits
Convenient. Delivered to your conference room.
Affordable. Reasonably priced to fit any budget.
Flexible. You determine number of sessions and time frame.
Customizable. You decide which sessions are best for your team.
No hassle. Simple, uncomplicated delivery process.
No risk. Money back guarantee.
What makes this training so unique is that the concepts and techniques are drawn from the popular customer service fable book, The Napkin, The Melon & The Monkey. In ten short chapters, the story follows a new service rep as she learns to deal with the inherent challenges of fielding hundreds of customer calls. Her personal and professional transformation results from her taking the sage advice of the resident wise woman, Isabel. Because the story is about life in a call center, even people who rarely read books love it.
Read a synopsis of the book
Mini-Workshops That Creates Stronger Leaders and Communicators
A series of 1 to 3 informative, empowering one-hour sessions delivered to your conference room at a time and day that works for you.
Sound interesting?
We know that each team of supervisors is unique. That’s why we work with you to select which of the mini-workshops on our menu is the best fit and will get the results you want. To learn more, please fill out the contact form below and we’ll be in touch.
Reserve Your Sessions Today
Reservations are being accepted for August, September, October & November
(Please note: Tuesday, Wednesdays & Thursdays fill up fast. )