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	<title>Barbara Burke &#187; Latest News</title>
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		<title>Latest News</title>
		<link>http://barbaraburke.com/latest-news</link>
		<comments>http://barbaraburke.com/latest-news#comments</comments>
		<pubDate>Fri, 30 Jul 2010 23:17:25 +0000</pubDate>
		<dc:creator>Barbara Burke</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[2010 EMACS]]></category>
		<category><![CDATA[customer service conference]]></category>
		<category><![CDATA[Energy Utility Conference]]></category>
		<category><![CDATA[ICSA 2010 Conference]]></category>
		<category><![CDATA[Kathy Kerr]]></category>
		<category><![CDATA[Maura Sullivan]]></category>
		<category><![CDATA[NJNG]]></category>
		<category><![CDATA[Zappos]]></category>

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		<description><![CDATA[Barbara announces NEW motivational keynote seminar! This motivational keynote seminar is delivered on site for your leadership team by Barbara [...]]]></description>
			<content:encoded><![CDATA[<h1>Barbara announces <em>NEW</em> motivational keynote seminar!</h1>
<h4><em>This motivational keynote seminar is delivered on site for  your leadership team by Barbara Burke, customer service thought leader,  employee engagement champion and best-selling author<br />
</em></h4>
<h2>Title: Making a Difference Starts with You! Simple leadership strategies for igniting passion &amp; boosting performance</h2>
<h3>Learn more&#8230;..</h3>
<h1>Barbara&#8217;s Upcoming Conference Presentations and Case Studies</h1>
<ul>
<li>
<h2><a href="http://www.icsatoday.org/conf10/schedule.html">2010 International Customer Service Association ICSA</a></h2>
<h3>The Power of Service<br />
<em>September 19 &#8211; 22 2010</em><br />
Omni CNN Center<br />
Atlanta, GA</h3>
</li>
<li>
<h3><em>Barbara Burke &amp; NJNG&#8217;s VP of Customer Service, Kathy Kerr<br />
Presentation on Tuesday, 9.21.10</em></h3>
</li>
<li><img class="size-full wp-image-4148 alignleft" title="ICSA.Session11.Description" src="http://barbaraburke.com/wp-content/uploads/ICSA.Session11.Description.png" alt="" width="448" height="373" /></li>
</ul>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<ul>
<li>
<h2><a href="http://www.emacsconference.com/">2010 Chartwell&#8217;s EMACS Conference</a></h2>
<h3>High Tech-High Touch 2.0<br />
<em>October 25-27 2010</em><br />
Manchester Grand Hyatt<br />
San Diego, CA</h3>
</li>
<li>
<h3><em>Barbara Burke &amp; Zappos call center manager, Maura Sullivan</em><br />
<img class="alignleft size-full wp-image-4149" title="2010.EMACs.Descrip." src="http://barbaraburke.com/wp-content/uploads/2010.EMACs_.Descrip..png" alt="" width="650" height="351" /></h3>
</li>
</ul>
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		</item>
		<item>
		<title>Interview with Harris Faulkner</title>
		<link>http://barbaraburke.com/interview-with-harris-faulkner</link>
		<comments>http://barbaraburke.com/interview-with-harris-faulkner#comments</comments>
		<pubDate>Tue, 15 Jun 2010 18:40:27 +0000</pubDate>
		<dc:creator>Barbara Burke</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[fox]]></category>
		<category><![CDATA[Harris Faulkner]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[video]]></category>

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		<description><![CDATA[Harris Faulkner of Fox News, interviews Barbara Burke, the author of the The Napkin, The Melon and The Monkey.]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-3973" title="Harris Faulkner" src="http://barbaraburke.com/wp-content/uploads/Harris-Faulkner.png" alt="" width="320" height="207" /></p>
<p>Harris Faulkner of Fox News, interviews Barbara Burke, the author of the  The Napkin, The Melon and The Monkey.<span id="more-3972"></span></p>
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		<item>
		<title>Ask Dr. Manny Show: Simple Stress Solutions with Barbara Burke</title>
		<link>http://barbaraburke.com/ask-dr-manny-show-simple-stress-solutions-with-barbara-burke</link>
		<comments>http://barbaraburke.com/ask-dr-manny-show-simple-stress-solutions-with-barbara-burke#comments</comments>
		<pubDate>Sun, 13 Jun 2010 22:32:30 +0000</pubDate>
		<dc:creator>Barbara Burke</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[job stress]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[work place stress relief]]></category>

		<guid isPermaLink="false">http://barbaraburke.com/?p=3193</guid>
		<description><![CDATA[Watch the latest news video at video.foxnews.com Simple Stress Solutions Ask Dr. Manny Show: Your job, commute, friends and family [...]]]></description>
			<content:encoded><![CDATA[<p><script src="http://video.foxnews.com/v/embed.js?id=4096133&amp;w=400&amp;h=250" type="text/javascript"></script><noscript>Watch the latest news video at <a href="http://video.foxnews.com/">video.foxnews.com</a></noscript></p>
<p>Simple Stress Solutions</p>
<p><a href="http://www.askdrmanny.com">Ask Dr. Manny Show</a>: Your job, commute, friends and family can all stress you out. Learn easy ways to cope with life&#8217;s little and big headaches so you can live a happier life.<br />
In this episode, Dr. Manny interviews <a href="http://barbaraburke.com">Barbara Burke</a> the author of <em>The Napkin, The Melon and The Monkey</em> for ways of managing stress at home and at work.</p>
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		<item>
		<title>Interview with Patrica Raskin</title>
		<link>http://barbaraburke.com/interview-with-patrica-raskin</link>
		<comments>http://barbaraburke.com/interview-with-patrica-raskin#comments</comments>
		<pubDate>Mon, 10 May 2010 17:18:51 +0000</pubDate>
		<dc:creator>Barbara Burke</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[Patricia Raskin]]></category>

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		<description><![CDATA[Patrica Raskin of Positive Living Radio interviews author Barbara Burke and discovers the meaning behind the title of The Napkin, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.raskinresources.com/"><img title="Patricia Raskin" src="http://barbaraburke.com/wp-content/uploads/patricia-raskin.png" alt="" width="520" height="107" /></a></p>
<p>Patrica Raskin of Positive Living Radio interviews author Barbara Burke and discovers the meaning behind the title of <em>The Napkin, The Melon &amp; The Monkey;</em> learns why Barbara wrote the story and some simple steps anyone can take today that will help them be happy and successful.</p>
]]></content:encoded>
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		<item>
		<title>Interview with Jim Blasingame</title>
		<link>http://barbaraburke.com/interview-with-jim-blasingame</link>
		<comments>http://barbaraburke.com/interview-with-jim-blasingame#comments</comments>
		<pubDate>Sun, 02 May 2010 17:59:42 +0000</pubDate>
		<dc:creator>Barbara Burke</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[interview]]></category>

		<guid isPermaLink="false">http://barbaraburke.com/?p=3020</guid>
		<description><![CDATA[<img src="http://barbaraburke.com/wp-content/uploads/smallbusinessadvocate-200x72.png" alt="" title="small business advocate" width="200" height="72" class="alignleft size-thumbnail wp-image-3023" /> Jim Blasingame of The Small Business Advocate interviews Barbara on Creating opportunity out of unhappy customers.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.smallbusinessadvocate.com/"><img class="alignnone size-full wp-image-3023" title="small business advocate" src="http://barbaraburke.com/wp-content/uploads/smallbusinessadvocate.png" alt="" width="330" height="119" /></a><br />
Jim Blasingame of The Small Business Advocate interviews Barbara on <a href="http://www.smallbusinessadvocate.com/small-business-interviews/barbara-burke-7941">Creating opportunity out of unhappy customers.</a></p>
]]></content:encoded>
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