Ordinary jobs can be turned into extraordinary jobs by a supervisor.
> Feel that they are an important part of their organization’s future.
> Are surrounded by colleagues who care about their overall well-being.
> Are excited about the future because of their leader’s enthusiasm.
1. Have a conversation about nothing.
Stop by, say hello and ask how their weekend was, their dog, their kids — any topic but work.
2. Pay sincere, heartfelt compliments.
Spend 2 hours pointing out what’s right and see how good it feels to both you and the recipient.
3. Get out of your office.
The most successful supervisors spend half their day out on the floor with their people in problem-prevention mode.
4. Talk less about numbers and more about them.
In your next performance review meeting, have a conversation about their career goals and offer your help.
5. Foster a positive, inclusive work environment.
For starters, have a zero tolerance for badmouthing customers and other forms of toxic talk.
2013 © Barbara Burke All Rights Reserved