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December 30, 2011

“There’s good news and bad news.” That’s what Bea, the Hay House service rep who called me last week said.
The bad news: My recent order for 75 copies of The Napkin, The Melon & The Monkey (as well as many other large orders) had to be canceled.
The good news: The entire inventory of the hardcover edition (10,000 copies) had SOLD OUT!


More Good News > The new softcover edition will be available soon. Pre-order your book today.
The soft cover edition (with a new cover design) will be available in February, 2012. The retail price: $13.95. Pre-order prices as of 12/30/11:

While you are on either bookseller’s web site, please consider writing a review of the book!

Foreign editions in Dutch, French, German, Turkish and Chinese are also available.
(Note: Some foreign publishers have published the book under a different title.)

For more information about how to use this powerful customer service fable to build high-performing teams and drive employee engagement, please check out the options under the “Workplace Wisdom” tab and sign up for our FREE e-newsletter Monday Aha! Practical Workplace Wisdom for Customer Service Leaders.