Every Monday a Mac, a cat and a cup of coffee

Dearest Readers,

If you are one of the 2000 or so subscribers to my Monday Aha! I’d like to thank you for your loyalty. It’s hard to believe that what started out 2 years ago as a way to introduce the 22 Aha!s from my customer service fable, The Napkin, The Melon & The Monkey, to a wider audience, has become a labor of love.

For the last 100 Mondays I have sat in front of my mac in my jammies with my cat on my lap and a cup of strong coffee to write a few hundred words of wisdom that I hoped would make your job as a customer service professional less difficult, your relationships a little better, and your life slightly easier.

I rarely hear from my readers. But, when I do I’m gratified to learn that a particular Monday Aha! rung true.  A few have accused me of being psychic. They wonder how I could have known that the topic I discussed that week was exactly the thing they were grappling with at the moment.

I wish I had psychic powers! It’s my lack of an ability to read minds that prompted me, on the anniversary of my 100th Monday Aha!, to ask you to do me a favor.

If you find these Monday Aha!s valuable, and would like them to continue, please take a minute right now to help me help you. I promise it won’t take more than 3 minutes to complete what are mostly multiple choice questions.

Monday Aha! Reader Survey.

Thanks in advance for sharing your thoughts!

With gratitude,

Barbara
2010 © Barbara Burke. All rights reserved.