NEW Webinar Option: Pick Your Topic. Pick Your Date.

Customized private Workplace Wisdom Webinars delivered on your schedule

Set up a date and time for a customized, private webinar on a topic of your choice delivered direct to your conference room.

Customization includes an advance call with Management to get acquainted with your situation & review your goals for the session.
Longer 90 minute sessions (instead of 60 minutes) give your team and Barbara ample time for discussion & questions.
Obtain Barbara’s expert advice on how to utilize the webinar content to remedy a particular problem or move your center to the next level in its evolution.
Cost: $ 499 per location.
Includes PDF of the presentation.
No limit to the number of attendees at your location.

Toxic Talk in the Workplace: How to stop it. How to prevent it.
Principles of Intentional Coaching for Call Center Supervisors: The common sense alternative to reactive firefighting.
Leadership 2.0: Creating the next generation call center today.
Stress Management for Customer Service Professionals: How to be happy and successful by simply changing your mind.
Selling for Nice People: Consultative Service techniques for service professionals who hate to sell.

Contact Barbara today to discuss your situation, select your topic and schedule the webinar at time and date that works for you and your team.