Business Use
Managers use the book to connect with their employees
Since the original book was published in 2006, hundreds of managers have been using it as a tool for creating 
employee satisfaction and engagement, reducing workplace stress and improving productivity. Originally written to help customer service professionals deal with angry customers, the wisdom and life-changing philosophy of The Napkin, the Melon & the Monkey has resonated with broader audiences including health care, education, government agencies and non-profit organizations.
