Servant leaders do the right things
“She always told us that her job as our supervisor was to provide leadership and give us the support we needed so that we could do the best possible job for our customers. The sign in her office summed up her management philosophy”
From the book, The Napkin, the Melon & the Monkey.
Lucy, the supervisor in the book, was a classic example of a “servant leader.” The managers and supervisors who subscribe to this leadership philosophy consider themselves stewards of the resources provided to them by their organization – human, financial and otherwise. 
What makes servant leaders so effective is that they really understand that their success depends on the success of their people. This new breed of leader focus on eliminating barriers, clearing roadblocks and getting their people the resources and tools they need to do their job.
I have one sure way to tell whether a manager or supervisor that I am working with understands what is important: at the end of a team meeting they leave with a list of things to do. The list could include anything from calling a manager of a department that isn’t responding fast enough, fixing a cumbersome internal process or talking to facilities (again) about turning down the A/C.
What’s on your to do list this week?
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